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Frequently Asked Questions

FAQs: Text

Refund Questions

Where is my prom refund?

We apologize for the delay in the prom refund.  To minimize the amount of checks issued, we will be combining the prom and graduation fee refund together.  We are planning on issuing refund checks on June 4th, the Diploma and Yearbook pick up day for any students that do not have any outstanding obligations.

Am I able to get a refund for the graduation fee?

There will be a partial refund given to all seniors that wish to still participate in the virtual ceremony.  The original graduation fee was $55, now the cost is $15, so a refund of $40 will be returned.  We are planning on issuing refund checks on June 4th, the Diploma and Yearbook pick up day for any students that do not have any outstanding obligations.

Can I get a refund on my cap and gown?

If a graduate did not yet receive their cap and gown, they were able to get a PARTIAL refund.  A phone call was made home regarding refunds, all refunds should have been already confirmed with the school.  Balfour will refund students back, this will not be the responsibility of the school.

How will I get my refund for my lunch account?

For any graduates that had leftover funds in their lunch account, all refunds will be combined together - prom, dues, grad fee, along with left over lunch accounts and will be placed in one check.  If the graduate does not have any outstanding obligations, then they will receive their check on June 4th, the same day as diploma pick up.

How will I get my refund for my school bus funds?

For any graduate that had leftover funds for the school bus, these will be handled separately by bus transportation.  Please call (808) 687-9519 for any furthur questions.

FAQs: FAQ
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